Houseclub are delighted to confirm that we have been voted as the best Estate Agent in the Lancaster area with Gold at the British Property Awards. The winners are selected based on a series of mystery shop phone calls to the office and we managed to excel enough to take the award over a number of worthy competitors. Managing Director John Harrison said "We do our very best to be as helpful and as positive as possible with any enquiry or information request received. Our staff are trained to observe the highest customer service standards and it’s extremely pleasing that we have won another award which recognises this. We are very fortunate to have a team who completely buy into this ethos and we look forward to continuing these high standards long into the future". Houseclub now hold customer service awards as the best in Lancaster, Lancashire and the North West of England based on a number of different judging criteria. If you are thinking of selling, please make contact. We’d be delighted to assist.